Terms of Purchase

Introduction

These Terms of Purchase govern all purchasing transactions conducted on langehairussale.com, an online retail platform offering L'ange Hair styling tools and hair care products. By browsing our website, adding items to your cart, submitting orders and completing payments, you confirm that you have fully read, understood and agreed to every provision contained within these terms. All commercial transactions on langehairussale.com follow the principles of equality, integrity and mutual respect between the platform and customers. All payments across the site are processed using United States Dollar (USD) as the sole settlement currency. These terms apply to every order, every product and every purchasing activity on our platform without exception.

Product Information & Pricing Guidelines

All product descriptions, images, specifications, material details, functional introductions and usage instructions displayed on langehairussale.com are presented to reflect the actual attributes of our merchandise. We make every effort to maintain the accuracy and completeness of online product information. Please note that minor color variations between digital images and physical products may occur due to differences in lighting, shooting environment, display device parameters and screen resolution. Such subtle discrepancies are considered normal and do not constitute product defects or quality issues.
All prices shown on product pages are final transaction prices denominated in USD. As a discount retail platform, we optimize supply chain links to deliver affordable pricing while maintaining genuine product quality. There are no hidden charges, handling fees or extra service fees for any item listed on langehairussale.com. Our storewide free shipping policy applies to all orders, regardless of order value, product category or delivery destination.
We reserve the right to adjust product prices, launch promotional campaigns or update discount ranges based on inventory levels, market trends and operational arrangements. The price valid for your order is fixed at the moment you submit and complete payment. Once an order is successfully paid, we will not alter the pricing of that specific order unilaterally.

Order Placement & Validity

When creating and submitting an order on langehairussale.com, you are required to provide truthful, accurate and complete recipient information, including full name, valid contact number and detailed delivery address. Any loss, delivery failure, parcel return or additional costs arising from false, incomplete or incorrect contact and address information shall be the sole responsibility of the customer.
After an order is submitted, please complete payment within the time limit specified by our system. Unpaid orders that exceed the valid payment window will be automatically canceled, and the corresponding product inventory will be restored for other customers. An order takes full legal effect once payment is confirmed. After payment, customers may not arbitrarily modify, cancel or abandon the order without legitimate reasons. If you need to adjust order details or request order cancellation due to special circumstances, you must contact our customer service team in advance to negotiate and obtain official approval before any changes can be made.
For combined orders containing multiple products, each item in the package is subject to the same purchasing rules, shipping standards and after-sales policies. Partial cancellation of paid orders is permitted only after communication and confirmation with our support team.

Order Processing & Delivery Obligations

Upon successful payment verification, our warehouse and logistics team will carry out order sorting, product inspection, packaging and dispatching work. We adhere to a standard shipping timeline: all confirmed orders will be shipped out within 1 to 3 working days. Before dispatch, every product will go through a second quality check to ensure goods are intact, accessories are complete and packaging is secure for long-distance transportation. We use professional shockproof and moisture-proof packaging materials suitable for hair care and styling products to prevent damage during transit.
Once parcels are handed over to logistics providers, order status on langehairussale.com will be updated in real time, allowing you to track logistics progress via your personal order page. The standard delivery period for all regions served by our platform is 6 to 12 days from the shipment date. This timeline covers the entire process of transit, regional sorting and final delivery. We do not provide expedited delivery services, and the 6-12 day window is the unified standard for all customers.
We fulfill delivery obligations strictly according to the receiving address you provide. A successful signature for the parcel indicates that the platform has completed its delivery responsibilities. If delivery fails due to reasons such as unreachable contact number, invalid address or unreasonable refusal to sign for the parcel, all resulting losses and logistics costs will be borne by the customer.

Return, Refund & After-Sales Compliance

All purchases on langehairussale.com are covered by our unified after-sales regulations, which are fully incorporated into these Terms of Purchase. We offer a 60-day return period starting from the date you sign for your parcel. Within this period, eligible products can be returned for reasonable reasons, and all qualified returns enjoy free return shipping service with no additional costs for customers.
All returned items must retain original packaging, complete accessories and intact product condition, without obvious signs of excessive use, artificial damage or stains that affect resale. We have the right to decline return requests if goods fail to meet return standards after inspection.
After we receive and inspect returned merchandise, the refund process will be initiated within 5 to 10 working days. All refunds will be issued in full in USD through the original payment channel. Customers shall abide by return rules and use after-sales services properly. Malicious returns, repeated unreasonable return applications and improper use of after-sales privileges will result in restricted access to platform services.

Prohibited Behaviors During Purchase

While using langehairussale.com to place orders, customers shall not engage in any behaviors that disrupt normal platform operation. This includes but is not limited to submitting a large number of invalid orders, maliciously snapping up inventory, using abnormal means to interfere with pricing and promotional activities, or using the purchased products for illegal resale, counterfeiting and other improper purposes.
We reserve the right to cancel orders, restrict account permissions or refuse future service for users who violate the above regulations. All customers shall use our products and services in compliance with public order and good customs.

Amendment of Terms

langehairussale.com reserves the right to revise and update these Terms of Purchase according to operational development and service adjustments. The latest version will be published on the corresponding page of langehairussale.com and take effect immediately upon release. Continued use of our website and purchasing services after updates means you accept the revised terms. If you have any questions regarding these purchasing provisions, please contact our official customer service for clarification.